WELLNESS CONCIERGE
Our Wellness Concierge is designed to ensure guests receive their results, prior to travel. Antigen tests are being conducted on-site at Half Moon for guests, who will promptly receive their results within 30 minutes. Our Wellness Concierge coordinates this seamlessly and efficiently, in partnership with Baywest Wellness Hospital.
PCR tests may also be arranged through our Wellness Concierge. Results are available 24 hours following the test.
HOW DOES WELLNESS CONCIERGE WORK?
In light of the international requirements for COVID-19 test results being presented on arrival in the US, Canada and the UK, we implemented a premium concierge service in three steps for the comfort of our guests.
- Step 1 Upon check-in, we will provide our guests with step-by-step information, including a simple registration form, and answer any questions they may have. We will also make the appointment at that time. Appointments for the rapid antigen test will be made within 24 hours prior to departure.
- Step 2 Visit the Half Moon wellness lounge at the appointed time for your test, which will be conducted by medical professionals from Baywest Wellness Hospital.
- Step 3 Get your results.
How much does the test cost?
The antigen test costs $35 per person, and the PCR test costs $120 per person.
How will I pay for my test?
Charges will be applied to the guest folio.
How long does the test take?
An appointment with our Wellness Concierge takes approximately 15 minutes.
How soon will I receive my results?
The rapid antigen diagnostic test produces results quickly, allowing them to be provided directly to the guest anywhere from 15-to-30 minutes following the test.
PCR results will be made available to the guest up to 24 hours following the test.
What happens if I test positive for COVID-19?
Our mandated and certified health and safety protocols allow us to accommodate on-property quarantine as necessary.
If a visitor tests positive for COVID-19, they will be required to isolate for up to 10 days (5 days if traveling to the U.S., unless symptomatic). A discount of 50% off the nightly accommodation rate will be extended, as well as a 20% discount on food and beverage. To depart Jamaica, visitors may be released from isolation by a medical officer according to the rules of their country of destination, and the airlines. Click here for more information.
Baywest Wellness Hospital, our health and wellness partner located at our Half Moon Village, is equipped with isolated units and capable of offering intervention measures as needed for patients with respiratory illnesses.